Privacy Policy

This policy describes how Vantex Finance collects, uses, shares, and protects personal information. It is written to support GDPR-style transparency. If local laws differ, you should adapt this policy to your jurisdiction and regulatory requirements.

Data Controller

IFC SMA II GP, LLP
Address: World Bank Group, 6th Floor 1 Tudor Street
Email: support@vantxfinance.com

Information We Collect

Account data: name, email, password (stored as a one-way hash)
Application data: contact details, requested amount, duration, and information you provide in forms
Verification data: documents you upload (where applicable)
Technical data: IP address, device/browser info, and security logs

How We Use Your Data

Provide the platform and process your requests
Perform eligibility checks, underwriting, and fraud prevention
Communicate with you about applications and support
Maintain security, prevent abuse, and troubleshoot issues

Legal Bases (GDPR)

We process personal data based on one or more of the following legal bases: performing a contract or taking steps at your request prior to entering a contract, compliance with legal obligations, our legitimate interests (security, fraud prevention, service improvement), and your consent where required.

Sharing and Processors

We may share information with service providers that help us operate the platform (for example, email delivery providers and hosting providers). We do not sell personal data. We may disclose data if required by law or to prevent fraud and protect users.

Data Retention

We retain personal data only as long as necessary for the purposes described above, including legal and regulatory requirements. Retention periods may differ by product type and jurisdiction.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict processing, object to processing, and data portability. You may also have the right to withdraw consent where processing is based on consent.

Security

We implement security measures such as CSRF protection, input validation, password hashing, and access controls. No method of transmission or storage is completely secure; use strong passwords and keep your login credentials private.

Cookies and Analytics

We may use essential cookies for site functionality and optional analytics to understand site usage. Where required, you should implement a cookie consent banner.

Contact

For privacy requests, contact support@vantxfinance.com.